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",{"sys":5602,"metadata":5614,"fields":5617},{"space":5603,"type":10,"id":5605,"contentType":5606,"revision":1501,"createdAt":5608,"updatedAt":5609,"publishedAt":5609,"firstPublishedAt":5610,"publishedVersion":5611,"environment":5612},{"sys":5604},{"type":7,"linkType":8,"id":9},"2Qi5gymU9MNdcwOHvamKH2",{"sys":5607},{"type":7,"linkType":14,"id":1645},"2025-12-03T21:51:25.546Z","2026-04-30T00:45:37.959Z","2025-12-03T21:52:01.132Z",36,{"sys":5613},{"id":23,"type":7,"linkType":24},{"tags":5615,"concepts":5616},[],[],{"linkTitle":5618,"url":5619,"openInNewTab":936},"Octave OnCall Ressourcenlink 3 – Videoserie ","https:\u002F\u002Fwww.octave.com\u002Flearn\u002Fresources\u002Fvideos\u002Fdifference-makers-whats-the-best-part-of-working-in-a-911-center",{"data":5621,"content":5622,"nodeType":248},{},[5623],{"data":5624,"content":5625,"nodeType":247},{},[5626],{"data":5627,"marks":5628,"value":5629,"nodeType":246},{},[],"Entdecken Sie eine umfassende Ressourcenbibliothek zum praxisbewährten Einsatz von Technologien für die öffentliche Sicherheit, Strategien für den effizienten Betrieb sowie für Innovationen der nächsten Generation. Erfahren Sie, wie BOS landesweit OnCall nutzen, um Abläufe zu transformieren, Reaktionszeiten zu verkürzen und die Sicherheit der Bevölkerung zu stärken. Lernen Sie Lösungen kennen, die BOS dabei unterstützen, heutigen Herausforderungen wirksam zu begegnen und sich gezielt auf die Zukunft vorzubereiten.",{"sys":5631,"metadata":5642,"fields":5645},{"space":5632,"type":10,"id":5634,"contentType":5635,"revision":1486,"createdAt":5637,"updatedAt":5638,"publishedAt":5638,"firstPublishedAt":5639,"publishedVersion":1305,"environment":5640},{"sys":5633},{"type":7,"linkType":8,"id":9},"1vntWDpqbky4kiggG2iRfU",{"sys":5636},{"type":7,"linkType":14,"id":2271},"2025-12-04T16:39:17.546Z","2026-05-22T15:41:30.570Z","2025-12-04T16:42:00.308Z",{"sys":5641},{"id":23,"type":7,"linkType":24},{"tags":5643,"concepts":5644},[],[],{"internalTitle":5646,"title":5647,"theme":2284,"questions":5648,"paddingTop":936,"paddingBottom":936},"Octave OnCall FAQ","Häufige Fragen zur OnCall‑Technologie für die öffentliche Sicherheit ",[5649,5677,5705,5732,5759,5786,5813,5841],{"sys":5650,"metadata":5662,"fields":5665},{"space":5651,"type":10,"id":5653,"contentType":5654,"revision":1301,"createdAt":5657,"updatedAt":5658,"publishedAt":5658,"firstPublishedAt":5659,"publishedVersion":1506,"environment":5660},{"sys":5652},{"type":7,"linkType":8,"id":9},"5SL8vgohiPB0zzktJpF4PD",{"sys":5655},{"type":7,"linkType":14,"id":5656},"bt4FaqQuestionanswer","2025-12-04T16:39:55.003Z","2026-05-20T12:48:15.566Z","2025-12-04T16:40:02.993Z",{"sys":5661},{"id":23,"type":7,"linkType":24},{"tags":5663,"concepts":5664},[],[],{"question":5666,"answer":5667},"Was umfasst das OnCall-Portfolio? ",{"data":5668,"content":5669,"nodeType":248},{},[5670],{"data":5671,"content":5672,"nodeType":247},{},[5673],{"data":5674,"marks":5675,"value":5676,"nodeType":246},{},[],"Das OnCall‑Portfolio ist eine ganzheitliche, vollintegrierte Suite von Softwarelösungen für die öffentliche Sicherheit. Sie unterstützt Behörden und Organisationen mit Sicherheitsaufgaben jeder Größe dabei, Vorfälle zu bewerten, Notfalleinsätze und Großereignisse effizient zu bewältigen und eine zuverlässige, leistungsfähige Gefahrenabwehr sicherzustellen. Das Portfolio umfasst OnCall Dispatch für das zentrale Vorfall‑ und Einsatzmanagement, OnCall Records zur dokumentarischen Unterstützung von Strafverfolgungsmaßnahmen, OnCall Analytics für fundierte datenbasierte Analysen, OnCall Planning & Response für die Planung, Steuerung und Nachbereitung von Großereignissen sowie OnCall Field Mobility für eine durchgängige mobile Vernetzung. Das ganzheitliche, vernetzte OnCall-Portfolio ermöglicht eine umfassende Unterstützung des Leitstellenalltags sowie der Vorbereitung auf zukünftige Ereignisse. ",{"sys":5678,"metadata":5690,"fields":5693},{"space":5679,"type":10,"id":5681,"contentType":5682,"revision":872,"createdAt":5684,"updatedAt":5685,"publishedAt":5685,"firstPublishedAt":5686,"publishedVersion":5687,"environment":5688},{"sys":5680},{"type":7,"linkType":8,"id":9},"JRWLsj4B6zH1kO3LDO6M8",{"sys":5683},{"type":7,"linkType":14,"id":5656},"2025-12-04T16:40:10.697Z","2026-05-20T12:48:14.098Z","2025-12-04T16:40:21.061Z",34,{"sys":5689},{"id":23,"type":7,"linkType":24},{"tags":5691,"concepts":5692},[],[],{"question":5694,"answer":5695},"Kann OnCall sowohl vor Ort wie auch in der Cloud bereitgestellt werden? ",{"data":5696,"content":5697,"nodeType":248},{},[5698],{"data":5699,"content":5700,"nodeType":247},{},[5701],{"data":5702,"marks":5703,"value":5704,"nodeType":246},{},[],"Ja, das OnCall‑Portfolio ist sowohl für den lokalen Betrieb als auch für Cloud‑Implementierungen ausgelegt. Zudem lässt sich OnCall als Software as a Service (SaaS) nutzen. Dadurch erhalten Behörden und Organisationen mit Sicherheitsaufgaben die Freiheit, die betriebliche Umgebung zu wählen, die optimal zu ihrer bestehenden Infrastruktur und ihren individuellen Anforderungen passt. Diese Flexibilität ermöglicht es, jene Bereitstellungsoption zu nutzen, die den jeweiligen Sicherheitsrichtlinien, Budgetrahmen und betrieblichen Vorgaben entspricht – ohne Abstriche bei Funktionalität oder Leistungsfähigkeit. Ganz gleich ob die volle Kontrolle einer lokalen Infrastruktur oder die Skalierbarkeit und Zugänglichkeit einer Cloud‑Umgebung im Fokus stehen – OnCall passt sich nahtlos an die Einsatzumgebung des Kunden an.",{"sys":5706,"metadata":5717,"fields":5720},{"space":5707,"type":10,"id":5709,"contentType":5710,"revision":872,"createdAt":5712,"updatedAt":5713,"publishedAt":5713,"firstPublishedAt":5714,"publishedVersion":5687,"environment":5715},{"sys":5708},{"type":7,"linkType":8,"id":9},"50g9USyxvUi96NNjOMslem",{"sys":5711},{"type":7,"linkType":14,"id":5656},"2025-12-04T16:40:30.581Z","2026-05-20T12:53:58.116Z","2025-12-04T16:40:37.204Z",{"sys":5716},{"id":23,"type":7,"linkType":24},{"tags":5718,"concepts":5719},[],[],{"question":5721,"answer":5722},"Welche sind die wichtigsten Module oder Komponenten des OnCall-Portfolios? ",{"data":5723,"content":5724,"nodeType":248},{},[5725],{"data":5726,"content":5727,"nodeType":247},{},[5728],{"data":5729,"marks":5730,"value":5731,"nodeType":246},{},[],"Zu den zentralen Komponenten zählen: OnCall Dispatch, eine Einsatzleit‑ und Vorfallmanagement‑Lösung der nächsten Generation; OnCall Records, ein Records‑Management‑System (RMS) zur Unterstützung von Strafverfolgung, Verwaltung und Dokumentation; OnCall Analytics, eine leistungsfähige Analyse‑Suite, die Rohdaten in verwertbare Erkenntnisse überführt; OnCall Planning & Response, ein webbasiertes Werkzeug zur Planung, Steuerung und Nachbereitung von Großereignissen und komplexen Einsatzlagen über Zuständigkeitsgrenzen hinweg; sowie OnCall Field Mobility, mobile und browserbasierte Anwendungen, die Geräte in Einsatzfahrzeugen, Tablets und Smartphones nahtlos mit Leitstellen‑ und Dokumentationssystemen verbinden. Alle Komponenten sind durchgängig integriert und arbeiten nahtlos zusammen, um eine umfassende Unterstützung der operativen Abläufe in der öffentlichen Sicherheit zu gewährleisten.",{"sys":5733,"metadata":5744,"fields":5747},{"space":5734,"type":10,"id":5736,"contentType":5737,"revision":872,"createdAt":5739,"updatedAt":5740,"publishedAt":5740,"firstPublishedAt":5741,"publishedVersion":1259,"environment":5742},{"sys":5735},{"type":7,"linkType":8,"id":9},"6nCKcswJM2Qv0RMRkEhh5s",{"sys":5738},{"type":7,"linkType":14,"id":5656},"2025-12-04T16:41:00.489Z","2026-05-20T12:55:51.057Z","2025-12-04T16:41:07.651Z",{"sys":5743},{"id":23,"type":7,"linkType":24},{"tags":5745,"concepts":5746},[],[],{"question":5748,"answer":5749},"Für welche Organisationen oder Behörden ist das OnCall-Portfolio gedacht? ",{"data":5750,"content":5751,"nodeType":248},{},[5752],{"data":5753,"content":5754,"nodeType":247},{},[5755],{"data":5756,"marks":5757,"value":5758,"nodeType":246},{},[],"Das OnCall‑Portfolio unterstützt ein breites Spektrum von Behörden und Organisationen mit Sicherheitsaufgaben (BOS) – von Polizei, Feuerwehr, Rettungsdiensten und Technischem Hilfwerk über Notrufzentralen und Sicherheitsleitstellen in der Industrie und bei Verkehrsinfrastrukturbetreibern bis hin zu Werkschutz und Werkfeuerwehr in Unternehmen – unabhängig von Größe und Zuständigkeitsbereich. Es unterstützt den operativen Einsatzbetrieb ebenso wie administrative Prozesse, das Management von Großereignissen und die mobile Arbeit im Außendienst. Von Lösungen für kleine kommunale Dienststellen bis hin zu groß angelegten, organisationsübergreifenden Implementierungen bietet OnCall eine skalierbare Architektur, die sich flexibel an unterschiedliche Strukturen anpasst. So profitieren BOS jeder Größe von moderner Technologie für die öffentliche Sicherheit – passgenau, leistungsfähig und ohne Über- oder Unterdimensionierung der Plattform.",{"sys":5760,"metadata":5771,"fields":5774},{"space":5761,"type":10,"id":5763,"contentType":5764,"revision":872,"createdAt":5766,"updatedAt":5767,"publishedAt":5767,"firstPublishedAt":5768,"publishedVersion":5611,"environment":5769},{"sys":5762},{"type":7,"linkType":8,"id":9},"7BQuZYwPiz4Kqai0LhWGuD",{"sys":5765},{"type":7,"linkType":14,"id":5656},"2025-12-04T16:41:15.137Z","2026-05-20T12:54:00.953Z","2025-12-04T16:41:21.960Z",{"sys":5770},{"id":23,"type":7,"linkType":24},{"tags":5772,"concepts":5773},[],[],{"question":5775,"answer":5776},"Wie unterstützt OnCall Behörden und Organisationen bei der Verwaltung großer Datenmengen? ",{"data":5777,"content":5778,"nodeType":248},{},[5779],{"data":5780,"content":5781,"nodeType":247},{},[5782],{"data":5783,"marks":5784,"value":5785,"nodeType":246},{},[],"Mit OnCall lassen sich die stetig wachsenden Datenmengen, die von Sensoren, Systemen und von Menschen als Informationsquellen stammen, effektiv beherrschen. Die Plattform ermöglicht eine umfassende Integration, löst bestehende Informationssilos auf und nutzt moderne Technologien zur fundierten operativen Entscheidungsfindung. Daten aus unterschiedlichsten Quellen werden in einer zentralen, übersichtlichen Darstellung gebündelt und in konkrete, handlungsrelevante Erkenntnisse überführt – statt Anwender mit unstrukturierten Rohdaten zu belasten. Dank intelligenter Filter‑, Priorisierungs‑ und Analysefunktionen gelangen entscheidende Informationen zur richtigen Zeit an die richtigen Stellen, während gleichzeitig die kognitive Belastung für Call-Taker, Disponenten und Einsatzkräfte spürbar reduziert wird.",{"sys":5787,"metadata":5798,"fields":5801},{"space":5788,"type":10,"id":5790,"contentType":5791,"revision":872,"createdAt":5793,"updatedAt":5794,"publishedAt":5794,"firstPublishedAt":5795,"publishedVersion":5687,"environment":5796},{"sys":5789},{"type":7,"linkType":8,"id":9},"6TbBk03iELvSKI9HPYhqfE",{"sys":5792},{"type":7,"linkType":14,"id":5656},"2025-12-04T16:41:29.534Z","2026-05-20T12:43:45.220Z","2025-12-04T16:41:36.436Z",{"sys":5797},{"id":23,"type":7,"linkType":24},{"tags":5799,"concepts":5800},[],[],{"question":5802,"answer":5803},"Was macht das OnCall-Portfolio so einzigartig im Markt? ",{"data":5804,"content":5805,"nodeType":248},{},[5806],{"data":5807,"content":5808,"nodeType":247},{},[5809],{"data":5810,"marks":5811,"value":5812,"nodeType":246},{},[],"Die OnCall‑Plattform ist das einzige ganzheitliche und vollständig integrierte Software-Lösungsportfolio für öffentliche Sicherheit, das aktuell am Markt verfügbar ist. Sie unterstützt Behörden und Organisationen mit Sicherheitsaufgaben (BOS) umfassend bei der Bewältigung des operativen Tagesgeschäfts ebenso wie bei der gezielten Vorbereitung auf zukünftige Anforderungen. Im Gegensatz zu fragmentierten Einzellösungen, die nur mit hohem Anpassungsaufwand zusammenarbeiten, wurde OnCall von Beginn an als integriertes Ökosystem konzipiert. Dieses einheitliche Plattformdesign beseitigt Datensilos, reduziert Integrationsaufwand und stellt einen durchgängigen, nahtlosen Informationsfluss zwischen allen Komponenten sicher. Gleichzeitig bietet OnCall maximale Flexibilität: BOS können einzelne Module unabhängig voneinander oder im Zusammenspiel einsetzen – bei jederzeit gewährleisteter Interoperabilität. Dies ermöglicht ein Maß an Integration und betrieblicher Effizienz, das eigenständige Lösungen nicht erreichen können.",{"sys":5814,"metadata":5826,"fields":5829},{"space":5815,"type":10,"id":5817,"contentType":5818,"revision":61,"createdAt":5820,"updatedAt":5821,"publishedAt":5821,"firstPublishedAt":5822,"publishedVersion":5823,"environment":5824},{"sys":5816},{"type":7,"linkType":8,"id":9},"11HtMZXeteXzKokIOnLHqw",{"sys":5819},{"type":7,"linkType":14,"id":5656},"2025-12-04T16:41:43.438Z","2026-06-03T16:42:22.936Z","2025-12-04T16:41:51.217Z",37,{"sys":5825},{"id":23,"type":7,"linkType":24},{"tags":5827,"concepts":5828},[],[],{"question":5830,"answer":5831},"Welche Vorteile bietet OnCall Dispatch für BOS? ",{"data":5832,"content":5833,"nodeType":248},{},[5834],{"data":5835,"content":5836,"nodeType":247},{},[5837],{"data":5838,"marks":5839,"value":5840,"nodeType":246},{},[],"OnCall Dispatch ist eine browserbasierte, computergestützte Einsatzleitlösung der nächsten Generation, die mit optimierten Arbeitsabläufen die Arbeitsbelastung von Call-Takern und Disponenten reduziert, die Leistungsfähigkeit steigert und die Einsatzkapazitäten in Notrufzentralen, Leitstellen und Einsatzteams erhöht. Die Lösung verbessert das Lagebild und die Einsatzkoordination – so wird  schnellere und sicherere Einsatzreaktion unterstützt. Die moderne Benutzeroberfläche wurde gezielt für das anspruchsvolle Umfeld der Notruf-Annahme und Einsatzressourcen-Disposition entwickelt und stellt kritische Informationen klar und übersichtlich dar – ohne die Anwender zu überfordern. Zu den erweiterten Funktionen zählen intelligente Anrufweiterleitung, automatisierte Empfehlungen zur Ressourcenzuweisung, Echtzeit‑Kartendarstellung sowie eine umfassende Nachverfolgung von Vorfällen. Dadurch bleiben alle Beteiligten während des gesamten Einsatzverlaufs zuverlässig informiert und optimal eingebunden.",{"sys":5842,"metadata":5853,"fields":5856},{"space":5843,"type":10,"id":5845,"contentType":5846,"revision":1365,"createdAt":5848,"updatedAt":5849,"publishedAt":5849,"firstPublishedAt":5850,"publishedVersion":3067,"environment":5851},{"sys":5844},{"type":7,"linkType":8,"id":9},"2axOYatx80YwXf8N7cTQXh",{"sys":5847},{"type":7,"linkType":14,"id":5656},"2026-02-12T15:02:47.308Z","2026-05-20T12:55:52.732Z","2026-02-12T15:03:06.525Z",{"sys":5852},{"id":23,"type":7,"linkType":24},{"tags":5854,"concepts":5855},[],[],{"question":5857,"answer":5858},"Ist HxGN OnCall dasselbe wie Octave OnCall?",{"data":5859,"content":5860,"nodeType":248},{},[5861],{"data":5862,"content":5863,"nodeType":247},{},[5864],{"data":5865,"marks":5866,"value":5867,"nodeType":246},{},[],"Octave OnCall ist die weiterentwickelte und neu gebrandete Version von HxGN OnCall. Während die bewährten Kernfunktionen und die hohe Leistungsfähigkeit unverändert erhalten bleiben, markiert der neue Name den nächsten Entwicklungsschritt von Octave zu einer eigenständigen Marke. Mit neuer Namensgebung, zeitgemäßem Design und einer klar geschärften Positionierung entsteht ein konsistentes und zukunftsorientiertes Nutzererlebnis. Gleichzeitig gewährleistet Octave OnCall die Stabilität und Zuverlässigkeit, die Anwender von HxGN OnCall kennen und schätzen – und verbindet diese mit einem klaren Fokus auf noch mehr Innovation. ","OnCall – Technologie für Behörden und Organisationen mit Sicherheitsaufgaben (BOS) ","Die OnCall Software von Octave ist eine moderne, anwenderorientierte Plattform für BOS. Sie unterstützt ein digitales, IP basiertes Notruf  und Einsatzsystem der nächsten Generation und kann lokal oder in der Cloud betrieben werden.","public safety technology, public safety platform, oncall software","{\n  \"@context\": \"https:\u002F\u002Fschema.org\",\n  \"@type\": \"FAQPage\",\n  \"mainEntity\": [\n    {\n      \"@type\": \"Question\",\n      \"name\": \"What is the OnCall portfolio?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"The OnCall portfolio is a comprehensive, end-to-end suite of public safety software solutions designed to help agencies of all sizes deliver better service during emergencies and major events. It includes OnCall Dispatch for incident management, OnCall Records for law enforcement operations, OnCall Analytics for data insights, OnCall Planning & Response for major incident management and OnCall Field Mobility for mobile connectivity. The portfolio is cohesive and interoperable, enabling full-spectrum support for daily operations and future preparedness.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can OnCall be deployed on-premises and in the cloud?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Yes, the OnCall portfolio is designed for both on-premises and cloud deployments, allowing agencies to choose the environment that best suits their infrastructure and requirements. This flexibility ensures organizations can select the deployment option that aligns with their security policies, budget constraints and operational needs without sacrificing capabilities or performance. Whether you prefer the control of on-premises infrastructure or the scalability and accessibility of cloud deployment, OnCall adapts to your specific environment.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"What are the key modules or components of the OnCall portfolio?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"The main components include: OnCall Dispatch, a next-generation incident management CAD solution; OnCall Records, a records management system (RMS) for law enforcement operations and administration; OnCall Analytics, an analytics suite that turns raw data into actionable insights; OnCall Planning & Response, a web-based tool for managing major incidents and events across jurisdictions; and OnCall Field Mobility, mobile and browser clients that connect in-vehicle devices, tablets and smartphones to dispatch and records systems. Each component integrates seamlessly with the others for comprehensive public safety operations.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"What kinds of agencies or organizations is the OnCall portfolio intended for?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"The OnCall portfolio is designed for public safety agencies including law enforcement, PSAPs (Public Safety Answering Points), emergency services, fire departments and emergency medical services of various sizes and across jurisdictions. It supports operations, administration, major event management and field mobility for agencies ranging from small municipal departments to large multi-jurisdictional implementations. The scalable architecture ensures that organizations of any size can benefit from modern public safety technology without being over- or under-served by the platform.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"How does OnCall help agencies manage large volumes of incoming data?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"OnCall helps take control of overwhelming amounts of incoming data from devices, systems and people by enabling integration, breaking down information silos and applying next-generation technology for operational decision-making. The platform consolidates data from multiple sources into a unified view, providing actionable intelligence rather than overwhelming operators with raw information. Advanced filtering, prioritization and analytics capabilities ensure that critical information reaches the right people at the right time while reducing cognitive load on dispatchers and responders.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"What makes the OnCall portfolio unique in the market?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"The OnCall platform is the only cohesive, interoperable public safety portfolio on the market today that enables full-spectrum support for daily pressures and future preparedness. Unlike fragmented solutions that require extensive customization to work together, OnCall is built as an integrated ecosystem from the ground up. This cohesive design eliminates data silos, reduces integration complexity and ensures seamless information flow across all components. The platform's flexibility allows agencies to deploy components independently or together while maintaining full interoperability, providing a level of integration and operational efficiency that standalone solutions cannot match.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"How does OnCall Dispatch benefit public safety agencies?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"OnCall Dispatch is a browser-based, next-generation computer-aided dispatch solution with streamlined workflows to reduce operator workload, increase productivity and boost capacity in public safety answering points (PSAPs), control rooms, stations, or units. It enhances situational awareness and coordination to support safer, faster responses. The modern user interface is designed specifically for the high-stress environment of emergency dispatch, presenting critical information clearly without overwhelming operators. Advanced features include intelligent call routing, automated resource recommendations, real-time mapping and comprehensive incident tracking that keeps all stakeholders informed throughout emergency response operations.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is HxGN OnCall the same as Octave OnCall?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Octave OnCall is the updated, rebranded version of HxGN OnCall. While the core functionality and performance remain consistent, Octave OnCall reflects Octave's transition into an independent spin-off brand, complete with refreshed naming, design and positioning. 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