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",[5588],"Vídeo series",[5590],{"id":5591,"ext":78,"src":5592,"name":5593,"tags":5594,"type":82,"title":5595,"width":84,"height":85,"created":800,"licenses":5596,"copyright":5597,"appVersion":91,"focalPoint":92,"description":92,"dynamic_url":5598,"generic_url":5599,"preview_url":5592,"metadataValues":5600},"eyJpZGVudGlmaWVyIjoxMzQxLCJ0eXBlIjoiYXNzZXQifQ==","https:\u002F\u002Fmedia.ffycdn.net\u002Fus\u002Foctave-hexagon-spin-off\u002FVsUKuKw5sSdhW5qGUYZw.jpg","Resources-What's-the-best-part-of-working-in-911.jpg",[],"Resources-What's-the-best-part-of-working-in-911",[],{"notice":89,"status":90},"https:\u002F\u002Fcdn-assets-dynamic.frontify.com\u002F8000939\u002FeyJhc3NldF9pZCI6MTM0MSwic2NvcGUiOiJhc3NldDp2aWV3In0:octave-hexagon-spin-off:X6gmcTF5f4RwYltYzklpVVrvB5QjK-P8XaGetwByFDs","https:\u002F\u002Fbrand.octave.com\u002Fapi\u002Fasset\u002FeyJjbGllbnRJZCI6ImNvbnRlbnRmdWwiLCJpZCI6MTM0MSwidGltZXN0YW1wIjoxNzY1OTk0MzM0LCJ2ZXJzaW9uIjoxNzYyODAzMzc5fQ:octave-hexagon-spin-off:IBeqxkREijT_4w3YneadVCPS1BnWW-zTt8T8d-CL1EI\u002Fdownload",[],"Octave OnCall apoya a los socorristas en los momentos más críticos. Escucha de primera mano las experiencias de los profesionales de la seguridad pública con la tecnología OnCall. ",{"sys":5603,"metadata":5615,"fields":5618},{"space":5604,"type":10,"id":5606,"contentType":5607,"revision":1501,"createdAt":5609,"updatedAt":5610,"publishedAt":5610,"firstPublishedAt":5611,"publishedVersion":5612,"environment":5613},{"sys":5605},{"type":7,"linkType":8,"id":9},"2Qi5gymU9MNdcwOHvamKH2",{"sys":5608},{"type":7,"linkType":14,"id":1646},"2025-12-03T21:51:25.546Z","2026-04-30T00:45:37.959Z","2025-12-03T21:52:01.132Z",36,{"sys":5614},{"id":23,"type":7,"linkType":24},{"tags":5616,"concepts":5617},[],[],{"linkTitle":5619,"url":5620,"openInNewTab":936},"Enlace de recursos de Octave OnCall 3 - Serie de videos ","https:\u002F\u002Fwww.octave.com\u002Flearn\u002Fresources\u002Fvideos\u002Fdifference-makers-whats-the-best-part-of-working-in-a-911-center",{"content":5622,"nodeType":247,"data":5630},[5623],{"content":5624,"nodeType":245,"data":5629},[5625],{"marks":5626,"value":5627,"nodeType":243,"data":5628},[],"Explore una biblioteca completa de recursos que cubren las mejores prácticas tecnológicas de seguridad pública, estrategias de excelencia operacionales e innovaciones de nueva generación. Descubra cómo las agencias de todo el país están aprovechando OnCall para transformar operaciones, mejorar los tiempos de respuesta y potenciar la seguridad comunitaria. Descubra soluciones para los desafíos a los que se enfrentan las organizaciones de seguridad pública hoy en día y en el futuro.",{},{},{},{"sys":5632,"metadata":5643,"fields":5646},{"space":5633,"type":10,"id":5635,"contentType":5636,"revision":1486,"createdAt":5638,"updatedAt":5639,"publishedAt":5639,"firstPublishedAt":5640,"publishedVersion":1305,"environment":5641},{"sys":5634},{"type":7,"linkType":8,"id":9},"1vntWDpqbky4kiggG2iRfU",{"sys":5637},{"type":7,"linkType":14,"id":2271},"2025-12-04T16:39:17.546Z","2026-05-22T15:41:30.570Z","2025-12-04T16:42:00.308Z",{"sys":5642},{"id":23,"type":7,"linkType":24},{"tags":5644,"concepts":5645},[],[],{"internalTitle":5647,"title":5648,"theme":2284,"questions":5649,"paddingTop":936,"paddingBottom":936},"Octave OnCall FAQ","Preguntas frecuentes sobre la tecnología de seguridad pública OnCall ",[5650,5678,5706,5733,5760,5787,5814,5842],{"sys":5651,"metadata":5663,"fields":5666},{"space":5652,"type":10,"id":5654,"contentType":5655,"revision":1301,"createdAt":5658,"updatedAt":5659,"publishedAt":5659,"firstPublishedAt":5660,"publishedVersion":1506,"environment":5661},{"sys":5653},{"type":7,"linkType":8,"id":9},"5SL8vgohiPB0zzktJpF4PD",{"sys":5656},{"type":7,"linkType":14,"id":5657},"bt4FaqQuestionanswer","2025-12-04T16:39:55.003Z","2026-05-20T12:48:15.566Z","2025-12-04T16:40:02.993Z",{"sys":5662},{"id":23,"type":7,"linkType":24},{"tags":5664,"concepts":5665},[],[],{"question":5667,"answer":5668},"¿Qué es el portafolio de OnCall? ",{"content":5669,"nodeType":247,"data":5677},[5670],{"content":5671,"nodeType":245,"data":5676},[5672],{"marks":5673,"value":5674,"nodeType":243,"data":5675},[],"La cartera de OnCall es un conjunto integral de soluciones de software de seguridad pública diseñado para ayudar a agencias de todos los tamaños a brindar un mejor servicio durante emergencias y eventos importantes. Incluye OnCall Dispatch para la gestión de incidentes, OnCall Records para operaciones policiales, OnCall Analytics para análisis de datos, OnCall Planning & Response para la gestión de incidentes importantes y OnCall Field Mobility para conectividad móvil. La cartera es coherente e interoperable, lo que permite un soporte integral para las operaciones diarias y la preparación futura. ",{},{},{},{"sys":5679,"metadata":5691,"fields":5694},{"space":5680,"type":10,"id":5682,"contentType":5683,"revision":872,"createdAt":5685,"updatedAt":5686,"publishedAt":5686,"firstPublishedAt":5687,"publishedVersion":5688,"environment":5689},{"sys":5681},{"type":7,"linkType":8,"id":9},"JRWLsj4B6zH1kO3LDO6M8",{"sys":5684},{"type":7,"linkType":14,"id":5657},"2025-12-04T16:40:10.697Z","2026-05-20T12:48:14.098Z","2025-12-04T16:40:21.061Z",34,{"sys":5690},{"id":23,"type":7,"linkType":24},{"tags":5692,"concepts":5693},[],[],{"question":5695,"answer":5696},"¿Se puede implementar OnCall de forma local y en la nube? ",{"content":5697,"nodeType":247,"data":5705},[5698],{"content":5699,"nodeType":245,"data":5704},[5700],{"marks":5701,"value":5702,"nodeType":243,"data":5703},[],"Sí, la cartera de OnCall está diseñada tanto para despliegues locales como en la nube, lo que permite a las agencias elegir el entorno que mejor se adapte a su infraestructura y requisitos. Esta flexibilidad garantiza que las organizaciones puedan seleccionar la opción de despliegue que se ajuste a sus políticas de seguridad, limitaciones presupuestarias y necesidades operacionales sin sacrificar capacidades ni rendimiento. Tanto si prefiere el control de la infraestructura local como la escalabilidad y accesibilidad del despliegue en la nube, OnCall se adapta a su entorno específico. ",{},{},{},{"sys":5707,"metadata":5718,"fields":5721},{"space":5708,"type":10,"id":5710,"contentType":5711,"revision":872,"createdAt":5713,"updatedAt":5714,"publishedAt":5714,"firstPublishedAt":5715,"publishedVersion":5688,"environment":5716},{"sys":5709},{"type":7,"linkType":8,"id":9},"50g9USyxvUi96NNjOMslem",{"sys":5712},{"type":7,"linkType":14,"id":5657},"2025-12-04T16:40:30.581Z","2026-05-20T12:53:58.116Z","2025-12-04T16:40:37.204Z",{"sys":5717},{"id":23,"type":7,"linkType":24},{"tags":5719,"concepts":5720},[],[],{"question":5722,"answer":5723},"¿Cuáles son los módulos o componentes clave del portafolio de OnCall? ",{"content":5724,"nodeType":247,"data":5732},[5725],{"content":5726,"nodeType":245,"data":5731},[5727],{"marks":5728,"value":5729,"nodeType":243,"data":5730},[],"Los componentes principales incluyen: OnCall Dispatch, una solución CAD de gestión de incidentes de última generación; OnCall Records, un sistema de gestión de registros (RMS) para operaciones y administración de las fuerzas del orden; OnCall Analytics, un paquete de análisis que convierte datos sin procesar en información procesable; OnCall Planning & Response, una herramienta basada en el sitio web para gestionar incidentes y eventos importantes en todas las jurisdicciones; y OnCall Field Mobility, clientes móviles y de navegador que conectan dispositivos en vehículos, tabletas y teléfonos inteligentes a los sistemas de despacho y registros. Cada componente se integra a la perfección con los demás para garantizar operaciones de seguridad pública integrales. ",{},{},{},{"sys":5734,"metadata":5745,"fields":5748},{"space":5735,"type":10,"id":5737,"contentType":5738,"revision":872,"createdAt":5740,"updatedAt":5741,"publishedAt":5741,"firstPublishedAt":5742,"publishedVersion":1259,"environment":5743},{"sys":5736},{"type":7,"linkType":8,"id":9},"6nCKcswJM2Qv0RMRkEhh5s",{"sys":5739},{"type":7,"linkType":14,"id":5657},"2025-12-04T16:41:00.489Z","2026-05-20T12:55:51.057Z","2025-12-04T16:41:07.651Z",{"sys":5744},{"id":23,"type":7,"linkType":24},{"tags":5746,"concepts":5747},[],[],{"question":5749,"answer":5750},"¿Para qué tipo de agencias u organizaciones está destinado la cartera de OnCall? ",{"content":5751,"nodeType":247,"data":5759},[5752],{"content":5753,"nodeType":245,"data":5758},[5754],{"marks":5755,"value":5756,"nodeType":243,"data":5757},[],"La cartera de OnCall está diseñada para agencias de seguridad pública, lo que incluye fuerzas del orden, PSAP (puntos de respuesta de seguridad pública), servicios de emergencia, bomberos y servicios médicos de emergencia de diversos tamaños y jurisdicciones. Admite operaciones, administración, gestión de eventos importantes y movilidad de campo para agencias que van desde pequeños departamentos municipales hasta grandes implementaciones multijurisdiccionales. La arquitectura escalable garantiza que las organizaciones de cualquier tamaño puedan beneficiarse de la tecnología moderna de seguridad pública sin que la plataforma les preste un servicio excesivo o insuficiente. ",{},{},{},{"sys":5761,"metadata":5772,"fields":5775},{"space":5762,"type":10,"id":5764,"contentType":5765,"revision":872,"createdAt":5767,"updatedAt":5768,"publishedAt":5768,"firstPublishedAt":5769,"publishedVersion":5612,"environment":5770},{"sys":5763},{"type":7,"linkType":8,"id":9},"7BQuZYwPiz4Kqai0LhWGuD",{"sys":5766},{"type":7,"linkType":14,"id":5657},"2025-12-04T16:41:15.137Z","2026-05-20T12:54:00.953Z","2025-12-04T16:41:21.960Z",{"sys":5771},{"id":23,"type":7,"linkType":24},{"tags":5773,"concepts":5774},[],[],{"question":5776,"answer":5777},"¿Cómo ayuda OnCall a las agencias a gestionar grandes volúmenes de datos entrantes? ",{"content":5778,"nodeType":247,"data":5786},[5779],{"content":5780,"nodeType":245,"data":5785},[5781],{"marks":5782,"value":5783,"nodeType":243,"data":5784},[],"OnCall ayuda a controlar grandes cantidades de datos entrantes procedentes de dispositivos, sistemas y personas al permitir la integración, romper aislamiento de información y aplicar tecnología de próxima generación para la toma de decisiones operativas. La plataforma consolida datos de múltiples fuentes en una vista unificada, lo que proporciona inteligencia procesable en lugar de abrumar a los operadores con información sin procesar. Las capacidades avanzadas de filtrado, priorización y análisis aseguran que la información crítica llegue a las personas adecuadas en el momento adecuado, al tiempo que reducen la carga cognitiva sobre despachadores y respondedores. ",{},{},{},{"sys":5788,"metadata":5799,"fields":5802},{"space":5789,"type":10,"id":5791,"contentType":5792,"revision":872,"createdAt":5794,"updatedAt":5795,"publishedAt":5795,"firstPublishedAt":5796,"publishedVersion":5688,"environment":5797},{"sys":5790},{"type":7,"linkType":8,"id":9},"6TbBk03iELvSKI9HPYhqfE",{"sys":5793},{"type":7,"linkType":14,"id":5657},"2025-12-04T16:41:29.534Z","2026-05-20T12:43:45.220Z","2025-12-04T16:41:36.436Z",{"sys":5798},{"id":23,"type":7,"linkType":24},{"tags":5800,"concepts":5801},[],[],{"question":5803,"answer":5804},"¿Qué hace que el portafolio de OnCall sea único en el mercado? ",{"content":5805,"nodeType":247,"data":5813},[5806],{"content":5807,"nodeType":245,"data":5812},[5808],{"marks":5809,"value":5810,"nodeType":243,"data":5811},[],"La plataforma OnCall es la única cartera cohesiva e interoperable de seguridad pública en el mercado actual que permite un soporte de espectro completo para las presiones diarias y la preparación futura. A diferencia de las soluciones fragmentadas que requieren una personalización extensa para funcionar juntas, OnCall está diseñado como un ecosistema integrado desde cero. Este diseño cohesivo elimina los silos de datos, reduce la complejidad de la integración y garantiza un flujo de información fluido entre todos los componentes. La flexibilidad de la plataforma permite a las agencias implementar componentes de forma independiente o conjunta, lo que mantiene al mismo tiempo una interoperabilidad total, lo que proporciona un nivel de integración y eficiencia operativa que las soluciones independientes no pueden igualar. ",{},{},{},{"sys":5815,"metadata":5827,"fields":5830},{"space":5816,"type":10,"id":5818,"contentType":5819,"revision":61,"createdAt":5821,"updatedAt":5822,"publishedAt":5822,"firstPublishedAt":5823,"publishedVersion":5824,"environment":5825},{"sys":5817},{"type":7,"linkType":8,"id":9},"11HtMZXeteXzKokIOnLHqw",{"sys":5820},{"type":7,"linkType":14,"id":5657},"2025-12-04T16:41:43.438Z","2026-06-03T16:42:22.936Z","2025-12-04T16:41:51.217Z",37,{"sys":5826},{"id":23,"type":7,"linkType":24},{"tags":5828,"concepts":5829},[],[],{"question":5831,"answer":5832},"¿Cómo beneficia OnCall Dispatch a las agencias de seguridad pública? ",{"data":5833,"content":5834,"nodeType":247},{},[5835],{"data":5836,"content":5837,"nodeType":245},{},[5838],{"data":5839,"marks":5840,"value":5841,"nodeType":243},{},[],"OnCall Dispatch es una solución de despacho asistida por computadora de última generación, basada en navegador, con flujos de trabajo optimizados para reducir la carga de trabajo del operador, aumentar la productividad y aumentar la capacidad en los puntos de respuesta de seguridad pública (PSAP), salas de control, estaciones o unidades. Mejora la visibilidad operativa y la coordinación para soportar respuestas más seguras y rápidas. La interfaz de usuario moderna está diseñada específicamente para el entorno de alto estrés del despacho de emergencia, y presenta información crítica de forma clara sin saturar a los operadores. Las características avanzadas incluyen enrutamiento inteligente de llamadas, recomendaciones automatizadas de recursos, mapeo en tiempo real y seguimiento exhaustivo de incidentes que mantiene informadas a todas las partes interesadas durante las operaciones de respuesta a emergencias. ",{"sys":5843,"metadata":5854,"fields":5857},{"space":5844,"type":10,"id":5846,"contentType":5847,"revision":1365,"createdAt":5849,"updatedAt":5850,"publishedAt":5850,"firstPublishedAt":5851,"publishedVersion":3067,"environment":5852},{"sys":5845},{"type":7,"linkType":8,"id":9},"2axOYatx80YwXf8N7cTQXh",{"sys":5848},{"type":7,"linkType":14,"id":5657},"2026-02-12T15:02:47.308Z","2026-05-20T12:55:52.732Z","2026-02-12T15:03:06.525Z",{"sys":5853},{"id":23,"type":7,"linkType":24},{"tags":5855,"concepts":5856},[],[],{"question":5858,"answer":5859},"¿Es HxGN OnCall igual que Octave OnCall?",{"content":5860,"nodeType":247,"data":5868},[5861],{"content":5862,"nodeType":245,"data":5867},[5863],{"marks":5864,"value":5865,"nodeType":243,"data":5866},[],"Octave OnCall es la versión actualizada y renovada de HxGN OnCall. Mientras que la funcionalidad y el rendimiento centrales se mantienen consistentes, Octave OnCall refleja la transición de Octave a una marca independiente derivada, con un nombre, diseño y posicionamiento renovados. Este cambio permite a Octave centrarse en ofrecer una experiencia de producto más unificada e innovaciones preparadas para el futuro, sin alterar la fiabilidad que se espera del HxGN OnCall original. ",{},{},{},"Tecnología de seguridad pública OnCall ","El software Octave OnCall es una tecnología moderna de seguridad pública diseñada para el usuario, disponible de forma local o en la nube, con NG911 y funciones innovadoras de inteligencia artificial.","public safety technology, public safety platform, oncall software","{\n  \"@context\": \"https:\u002F\u002Fschema.org\",\n  \"@type\": \"FAQPage\",\n  \"mainEntity\": [\n    {\n      \"@type\": \"Question\",\n      \"name\": \"What is the OnCall portfolio?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"The OnCall portfolio is a comprehensive, end-to-end suite of public safety software solutions designed to help agencies of all sizes deliver better service during emergencies and major events. It includes OnCall Dispatch for incident management, OnCall Records for law enforcement operations, OnCall Analytics for data insights, OnCall Planning & Response for major incident management and OnCall Field Mobility for mobile connectivity. The portfolio is cohesive and interoperable, enabling full-spectrum support for daily operations and future preparedness.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can OnCall be deployed on-premises and in the cloud?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Yes, the OnCall portfolio is designed for both on-premises and cloud deployments, allowing agencies to choose the environment that best suits their infrastructure and requirements. This flexibility ensures organizations can select the deployment option that aligns with their security policies, budget constraints and operational needs without sacrificing capabilities or performance. 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Each component integrates seamlessly with the others for comprehensive public safety operations.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"What kinds of agencies or organizations is the OnCall portfolio intended for?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"The OnCall portfolio is designed for public safety agencies including law enforcement, PSAPs (Public Safety Answering Points), emergency services, fire departments and emergency medical services of various sizes and across jurisdictions. It supports operations, administration, major event management and field mobility for agencies ranging from small municipal departments to large multi-jurisdictional implementations. The scalable architecture ensures that organizations of any size can benefit from modern public safety technology without being over- or under-served by the platform.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"How does OnCall help agencies manage large volumes of incoming data?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"OnCall helps take control of overwhelming amounts of incoming data from devices, systems and people by enabling integration, breaking down information silos and applying next-generation technology for operational decision-making. The platform consolidates data from multiple sources into a unified view, providing actionable intelligence rather than overwhelming operators with raw information. Advanced filtering, prioritization and analytics capabilities ensure that critical information reaches the right people at the right time while reducing cognitive load on dispatchers and responders.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"What makes the OnCall portfolio unique in the market?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"The OnCall platform is the only cohesive, interoperable public safety portfolio on the market today that enables full-spectrum support for daily pressures and future preparedness. Unlike fragmented solutions that require extensive customization to work together, OnCall is built as an integrated ecosystem from the ground up. This cohesive design eliminates data silos, reduces integration complexity and ensures seamless information flow across all components. The platform's flexibility allows agencies to deploy components independently or together while maintaining full interoperability, providing a level of integration and operational efficiency that standalone solutions cannot match.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"How does OnCall Dispatch benefit public safety agencies?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"OnCall Dispatch is a browser-based, next-generation computer-aided dispatch solution with streamlined workflows to reduce operator workload, increase productivity and boost capacity in public safety answering points (PSAPs), control rooms, stations, or units. It enhances situational awareness and coordination to support safer, faster responses. The modern user interface is designed specifically for the high-stress environment of emergency dispatch, presenting critical information clearly without overwhelming operators. Advanced features include intelligent call routing, automated resource recommendations, real-time mapping and comprehensive incident tracking that keeps all stakeholders informed throughout emergency response operations.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is HxGN OnCall the same as Octave OnCall?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Octave OnCall is the updated, rebranded version of HxGN OnCall. While the core functionality and performance remain consistent, Octave OnCall reflects Octave's transition into an independent spin-off brand, complete with refreshed naming, design and positioning. This change allows Octave to focus on delivering a more unified product experience and future-ready innovation, without altering the reliability you expect from the original HxGN OnCall.\"\n      }\n    }\n  ]\n}\n\n{\n  \"@context\": \"https:\u002F\u002Fschema.org\",\n  \"@type\": \"SoftwareApplication\",\n  \"name\": \"Octave OnCall\",\n  \"alternateName\": \"HxGN OnCall\",\n  \"applicationCategory\": \"Public Safety Software\",\n  \"operatingSystem\": \"Web-based, Windows, iOS, Android\",\n  \"description\": \"A comprehensive, interoperable public safety software portfolio for agencies of all sizes. 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Pricing for modular dispatch and field mobility apps typically starts at $45\u002Fmonth per user for essential tiers. Enterprise PSAP configurations available via custom quote.",{"@type":5890,"@id":5876},"WebPage",{"@type":4690,"mainEntity":5892},[5893,5897,5901,5905,5909],{"@type":4693,"name":5894,"acceptedAnswer":5895},"Is HxGN OnCall the same as Octave OnCall?",{"@type":4696,"text":5896},"Yes, Octave OnCall is the updated, rebranded version of HxGN OnCall. While the branding has changed to Octave, the core computer-aided dispatch (CAD) and records management functionality remains the industry standard for public safety.",{"@type":4693,"name":5898,"acceptedAnswer":5899},"What is included in the Octave OnCall portfolio?",{"@type":4696,"text":5900},"The portfolio includes OnCall Dispatch (CAD), OnCall Records (RMS), OnCall Analytics for evidence-based reporting, and OnCall Field Mobility for task-focused responder apps.",{"@type":4693,"name":5902,"acceptedAnswer":5903},"Does Octave OnCall support cloud deployment?",{"@type":4696,"text":5904},"Yes. 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